Emit-Terre exhibit varying sizes since each is uniquely crafted to address diverse needs. Although suitable for light activities. Our products are primarily designed for everyday casual wear beach or town. The materials selected offer a natural stretch, providing exceptional flexibility and a snug fit that conforms to the body. Certain items feature additional compression, ideal for supporting daily routines and activities. Generally, our apparel is expected to align with standard sizing. However, if you fall between sizes and are uncertain about the appropriate choice, we strongly recommend consulting the detailed measurements outlined in our size guide. This ensures a more accurate fit tailored to your specific body dimensions. Should you have any specific queries regarding sizing or require personalized assistance, do not hesitate to contact our customer support team. We are dedicated to helping you discover the perfect fit tailored to your unique preferences and activities.

All our products are made from natural fibber, we strongly recommend hand wash and dry flat whiles forming. Because of the nature of the linen fibber, with time it becomes softer and drapes more adding uniqueness to the garment. Also, dry clean is optional. This precaution helps maintain the quality and integrity of our products over time.

We are delighted to facilitate returns and exchanges within a 30-day timeframe from the date you received your order. When returning items, kindly handle them with care and ensure they remain in their original packaging, unwashed, unaltered, with original labels and tags intact. For returns resulting from an error on our part, we cover the shipping costs. In cases of customer mistakes, shipping is the responsibility of the customer. It’s essential to include a valid proof of payment with all returns, and please be aware that all products are subject to inspection. Should you have any inquiries, don’t hesitate to contact our customer service.

Follow the outlined steps to successfully initiate the return or exchange process: step 1: contact our customer support initiate the process by sending an email to our customer support team at info@emit-terre.com store. Request return authorization, a vital step to facilitate a hassle-free process. Include your order number and clearly articulate the reason for your return. Step 2: await approval our dedicated customer support team will carefully review your request. Upon approval, you will be issued an rma (return merchandise authorization) number. This unique identifier is crucial for tracking and expediting the return procedure. Step 3: receive detailed instructions in addition to the rma number, you will receive comprehensive instructions on how to return your fitology items. These instructions cover packaging, shipping guidelines, and any supplementary details required for a smooth return. By adhering to these steps, you will effectively commence the return process. should you have any further questions or concerns, feel free to contact our customer support team for assistance. We are committed to ensuring a seamless return experience for you.

After we receive your return and conduct a thorough inspection of the item(s), our priority is to promptly process your refund. Refunds: expect your refund within 2-4 business days after we receive the returned items. The exact timing may vary depending on your payment provider. Be assured, our commitment is to
process refunds swiftly for a seamless experience. Exchanged items: for exchanges, upon receiving your returned garments, we expedite the process and promptly dispatch the new items. Our objective is to minimize any delays, ensuring you receive your exchanged items as quickly as possible. If you have any additional questions or concerns about the status of your refund or exchange, don’t hesitate to contact our customer support team. We’re here to assist you throughout the entire process.

As soon as your parcel is shipped, you will receive an email containing shipping information along with a tracking number. This email will provide you with all the details needed to track your order. Keep an eye on your inbox for this notification, if you haven’t received this email or have any concerns about tracking your order, feel free to reach out to our customer support team at sales@emit-terre.com store for assistance. We’re here to ensure you have a seamless tracking experience.

We strive to process orders promptly to ensure quick fulfillment.If you wish to cancel or make changes to your order, please reach out to us via email at sales@emit-terre.com, and we’ll do our best to assist you.If you have any hesitations or need further clarification, we encourage you to experience our products firsthand. We are confident that you’ll love them. in case you decide otherwise, you have the option to return them within 30 days from the date of receipt. Just a friendly reminder, our 30-day return guarantee ensures you have ample time to evaluate and decide on your purchase.

We offer two shipping options to cater to your preferences: free standard shipping: – we provide free standard shipping using usps ground service. This option typically takes a standard delivery time. Expedited shipping/ super fast delivery (2-5 days): -for those who prefer a quicker delivery, we offer expedited shipping. the expedited option ensures super-fast delivery within 2-5 days. please note that the cost for expedited shipping will be calculated once this option is selected during checkout.

We offer a variety of convenient and secure payment options to enhance your shopping experience: -debit cards -credit cards (visa, mastercard, -paypal, rest assured that all payments are processed securely to safeguard your financial information. If you have any specific payment-related queries or encounter any issues during the checkout process, please feel free to contact our customer support team. We’re here to assist you with a smooth and secure payment process.